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CSUF Comm Week 2026 has ended
Venue: Pavilion B clear filter
Wednesday, April 29
 

4:00pm PDT

Who Said Airports Were Boring? How Airports Are Breaking the Rules of Brand Communication.
Wednesday April 29, 2026 4:00pm - 5:00pm PDT
Take a look inside how Ontario International Airport (ONT) challenged a very tired and slow airport industry by injecting energy, personality, and purpose. ONT's Communications and Marketing division built a strategy to elevate the narrative that surrounds airports and the Inland Empire community that turns passengers (and the industry!) into loyal fans and customers. From bold graphics and vibrant So Cal-inspired color palettes to intentional design choices, every visual element is crafted to make our messaging feel human, local, and memorable. This session will show you that airports aren't just transit hubs — they're brands with a story to tell!

Hosted by Professor Davis Barber
Speakers
avatar for Eren Cello

Eren Cello

Senior Vice President of Communications & Marketing, Ontario International Airport
Eren Cello is a seasoned Communications & Marketing professional with 19 years of demonstrated experience, nine of which have been in the aviation environment at Ontario International Airport (ONT). Eren has been instrumental in successfully rebranding the international airport following... Read More →
avatar for Joy Chuang

Joy Chuang

Director of Communications and Marketing, Ontario International Airport
Joy began her career at House of Blues and Live Nation Entertainment, spending seven years in venue operations and marketing across food & beverage, retail, VIP memberships, shows, and brand initiatives. Since joining Ontario International Airport in 2021, she has played a key role... Read More →
Wednesday April 29, 2026 4:00pm - 5:00pm PDT
Pavilion B TSU
 
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